ICG Communications, one of the world's fastest growing companies, is a leading provider of nationwide telecommunications services.Headquartered in Englewood, Colorado, ICG offers extensive switched fiber-optic networks and provides local, long-distance, enhanced telephone and data services. ICG's outstanding service quality has allowed them to consistently outpace the rapidly expanding telecommunications industry for the past five years.

ICG management wanted to focus on their core business while minimizing the investment overhead incurred by recruiting in the competitive high-tech marketplace.

They recognized the need to augment their existing IT staff with high quality software professionals, however they did not wish to invest a large amount of time interviewing candidates that did not fit their needs. The company needed to assure that the consultants that they contracted would provide critical expertise and mentoring to other staff members. ICG knew that it was faced with resource constraints and perceived that the best alternative was to augment their staff with external specialists.

"ICG needed to ramp up quickly with qualified technical and support personnel in order to keep up with our development and operational needs. Our company needed a vendor that could provide the required personnel to leverage our staff's industry knowledge without diluting focus on our core competency." - Jim Newman

ICG chose Access Data to fulfill its staffing demands and deliver its critical business systems. In order to successfully achieve these results, Access Data focused on understanding both ICG's business and staffing needs. Access Data provided the needed personnel by concentrating its extensive recruiting resources on the details of ICG requirements. Access Data insured that individuals provided to ICG had the skills necessary for success while minimizing ICG's investment in recruiting and interviewing.

By using Access Data's staff augmentation services, ICG's industry knowledge and resources were successfully leveraged, and the company growth curve was maintained.

Access Data provided the required personnel to ICG by using a structured process for understanding and fulfilling ICG's staffing needs. The Access Data process provided a means by which ICG managers could quickly and effectively communicate their requirements. An Access Data Account Representative created a detailed record documenting the project's environment including the operating system, programming language, database software, third party tools, as well as team personality and the company profile. By insuring effective documentation of project requirements and by careful selection of consultants, Access Data was able to provide personnel that fit ICG's requirements precisely and minimized the work load on ICG managers and team members.

"Access Data was able to accomplish the results they did for us because they are good listeners. Their process seems to be more effective in producing personnel that accurately reflect our needs, and with less effort on our part." - Jim Newman

Access Data selected individuals that matched the needs of each project. ICG managers received resumes only of individuals who fit the needs of the project. Individuals were selected from Access Data's current staff, from the extensive list of consultants joining the Access Data team, or from the tens of thousands of candidates found in the Access Data consultant database. By efficiently identifying and documenting project requirements, and by effectively matching qualified consultants to these requirements, Access Data was able to dramatically reduce the recruiting time invested by ICG personnel.

THE ACCESS DATA GUARANTEE:
Access Data is very confident in its ability to successfully match consultants to client needs. However, if within the first two weeks of an assignment a consultant should fail to meet the needs of a client company for any reason, Access Data will replace that individual and provide a credit for their work.